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F.A.Q.

What is GewdGame?

GewdGame is an esports talent marketplace and matching service. We provide support for P2P service providers in esports, for example coaching and short-term player hiring. We also support players looking for a team and teams looking for players or scrimming opponents.

With GewdGame, anyone can start getting better at their chosen game, and anyone can offer their services as a coach or hired gun. We believe that everybody deserves a chance to prove their skills, leaving the decision about who's the best to the market - you. We provide the security and oversight to make sure each transaction goes smoothly to ensure the satisfaction of users on both sides.

Our vision is to become the go-to platform for ambitious esports players who want to get better and start earning money. We are constantly working on new features to help the next esports MVP - could that be you?

What games do you support?

Currently, we support the following titles:

  • League of Legends
  • Counter-Strike: Global Offensive
  • Dota 2

We plan to expand this list in the future, so if there are any titles you'd like to see here, give us a shout at feedback@gewdgame.com.

How do I join?

Anybody can join GewdGame absolutely free of charge!

To create an account, go to this link and choose your preferred registration method: using Discord, Steam, or just your email address.

Only verified accounts are eligible to post priced offers. To verify your account, please submit your information through the Account Verification form.

How much does it cost?

Posting and responding to free offers is free. Prices on priced offers are set by the users who post them, but we do set a minimum hourly price of 6€ (incl. fee) for all offers.

How do offers work?

Offers are the main element of the GewdGame marketplace and represent the supply side of the market equation. Any user can post free offers, and any user can respond to an offer by making a reservation on it, which is the demand side of the equation. A reservation is basically a confirmed "deal." To book an offer, simply click on the "Reserve Player" button at the bottom of the offer.

Priced offers work exactly the same, but require payment upon reservation. Only users who have verified their account are eligible to post priced offers.

What offer types are there?

We currently support the following offer types:

  • practice (free)
  • solo coaching (free or priced)
  • team coaching (free or priced)
  • looking for team (free or priced)
  • looking for player (free or priced)

How can I post my offer?

Anyone can post free offers by making an account and going under "Post Offer" tab on top. You'll be taken to the offer submission wizard, where you'll set the following details of your offer:

  • game
  • offer type
  • game role(s)
  • offer description

Only verified accounts are eligible to post priced offers. To verify your account, please complete the Account Verification form.

How does "My Schedule" work?

You can set up a recurring schedule by going to My Schedule (found in the left sidebar of your Profile page) and setting a timeslot for each day you're available for coaching, scrims or other activities. Users with a set schedule can publish recurring offers without fixed timeslots.

Why do I need to connect my Discord account?

We require a Discord connection because we use it to create a private Discord channel for users with an offer reservation. If you book an offer or another user books a timeslot on an offer you have published, we connect you through Discord and provide a communications channel there. You are, of course, free to move your conversation elsewhere after that.

What payment methods do you support?

At this time, we only support payments through PayPal. This means any credit or debit cards supported by PayPal can be used to pay for services on GewdGame. We never store any credit card data.

Can I get a refund?

Currently, all priced offer reservations are final. This means that if you can't make it for your reserved timeslot, you need to make sure you talk to your seller and reschedule.

I have an issue with a reservation. Who should I contact to resolve it?

Your happiness matters to us! ♥ We are committed to providing the best service possible, and we encourage our sellers to do the same. In case something went wrong, please don't hesitate to send us an email at support@gewdgame.com or talk to an admin on our Discord server. Please provide any evidence you can to help us investigate the issue so we can come to a satisfactory solution in the shortest possible time.

I am not receiving email notifications from GewdGame.

Go to your Profile page, click on the Edit Profile icon (icon) and make sure that the Email Notifications box is checked.

I lost my password. What should I do?

You can reset your password by going here and submitting the email address you used to create your account. Note that accounts created with Discord or Steam authentication do not have passwords.

What are priced offers?

Priced offers are exactly the same as free offers, however payment is required to make a reservation.

What payment methods do you support?

At this time, we only support payments through PayPal. This means any credit or debit cards supported by PayPal can be used to pay for services on GewdGame. We never store any credit card data.

I want to start earning through GewdGame. What do I need to do?

To post priced offers, take the following steps:

  1. Fill in any missing personal data on your Profile page (email address, nickname, first name, last name and country). Add a profile picture for better visibility and make sure the Email Notifications box is checked.
  2. If you didn't register with Discord, connect your Discord account so that we can create a private lobby for you and your clients.
  3. Verify your account to unlock the ability to post priced offers.

That's it! You can now start posting priced offers :)

Why do I need to verify my account?

We require all users who wish to post priced offers to verify their identity beforehand. While we are not currently obligated to comply with Anti-money laundering and counter terrorism financing regulation, we have chosen to implement these measures to insure the highest quality of services provided by and to GewdGame users. In short, we want to check you're a real person and not a scam artist or terrorist.

How do I verify my account?

By verifying your account, you will become eligible to post priced offers, earn money and withdraw your earnings. To verify your account, please submit the requested personal information through the Account Verification form.

We take your personal data extremely seriously. All information you send to us to verify your account is encrypted and stored securely. Only our account verification staff can access your data, and only for the purpose of verifying your identity.

What is a Proof of Residence?

We need a Proof of Residence (a recent utility bill, eg. cell phone bill) to corroborate your address and make sure it's real. This is both to verify your identity and to confirm your country of residence, which is something we need to know for tax reasons.

Why do I need to connect my Discord account?

We require a Discord connection because we use it to create a private Discord channel for users with an offer reservation. If you book an offer or another user books a timeslot on an offer you have published, we connect you through Discord and provide a communications channel there. You are, of course, free to move your conversation elsewhere after that.

How do I withdraw my earnings?

You may withdraw your earnings at any time by submitting a Withdrawal Request. We will transfer your specified withdrawal amount to your chosen bank account. The minimum withdrawal amount is €50.00.

What is a SEPA transfer?

The Single Euro Payments Area (SEPA) is a payment-integration initiative of the European Union for simplification of bank transfers denominated in euro. As of 2019, SEPA consists of the 28 member states of the European Union, as well as the four member states of the European Free Trade Association (Iceland, Liechtenstein, Norway and Switzerland), and Andorra, Monaco, and San Marino. Withdrawals through the SEPA system can take 1-3 business days to be processed. Each SEPA withdrawal incurs a fee of €0.98.

What is an IBAN number?

IBAN stands for International Bank Account Number. It is a standardized bank account number used mainly in countries participating in the Single Euro Payments Area (SEPA). Where used, IBANs have reduced trans-national money transfer errors to under 0.1% of total payments. You can recognize an IBAN by its country code and two checking digits.

What is an international wire transfer?

International wire transfer (IWT) is the default transfer method for all transactions outside of the SEPA system. Withdrawals through an IWT can take 2-5 business days to be processed. Each IWT withdrawal incurs a fee of 0.09% with a minimum fee of €10.00. Additional fees may be charged by your bank.

How long does it take for me to receive the withdrawn funds?

We process withdrawals within 24h of the request on business days. If you make a request outside of our working hours, we will process it on the next business day. It then takes our bank about 1-3 days to process a SEPA transfer, or 2-5 business days for international wire transfers.

Why should I get a coach?

Just like with other skill-based activities, you can improve faster and in a smarter way by finding someone to help you. A coach will help you or your team get Gewd with tailored advice, tips, and mentorship. Instead of learning the hard way (by grinding and making your own mistakes), you'll benefit from your coach's experience.

If you're not sure, try booking a coach for just one lesson and try it out!

How does coaching work?

After you reserve a timeslot with your coach, a private channel will be created on the GewdGame Discord server (link) just for you. You can use this channel to talk about the coaching details or agree to continue your conversation elsewhere. To reserve a coach, just click on the "Reserve Player" button at the bottom of their offer. In case of recurring offers, you'll be able to choose an available timeslot in the coach's schedule.

How do I contact my coach?

After booking a reservation, we'll create a private channel on our Discord server to help you get in touch with your coach.

What timezone is my coach in?

All times displayed on GewdGame pages are based on your computer's timezone settings. For example, if you're in Paris and your coach is in Moscow, you can book a lesson at 7 PM Paris time if your coach has an available slot at 9 PM Moscow time. Each of you will see the correct local time - just don't forget about timezones when you're discussing future plans :)

What if the coach doesn't show up or is late?

If the coach didn't show up, please contact one of the admins on Discord (link) or send a report to support@gewdgame.com. If you communicated with your coach outside of your Discord channel, we recommend you make screenshots to back up your claim.

I was not satisfied with my coach. What can I do?

We're sorry to hear you weren't completely happy with your coach! The first thing you can do is submit a review and help us maintain high standards for our community. Make sure to let the coach know if there are areas they can improve upon, too! If you feel there was something wrong with your reservation, you can also contact one of our admins on Discord or report to support@gewdgame.com. We recommend you make screenshots to help us follow up on your complaint.

I want to postpone a lesson. Can I do that?

Yes, but you need to inform your coach at least 12 hours in advance. Postponing an offer is free, but please keep in mind that your chosen coach may not have a free slot for you. Please only postpone a lesson if it is absolutely inevitable.

Something came up and I missed a lesson I had booked. What can I do?

All reservations on priced offers are final. Reservations may be postponed if you notify your seller at least 12 hours in advance. If you missed your slot and couldn't notify your seller in advance, talk to them and ask nicely - whether or not they will give you a new timeslot is up to them.

How do you prepare for a lesson?

You can write to your coach in advance to talk about what you'd like to work on and improve. Make sure you are ready for your lesson before it starts: have your game launched and a notepad and pen ready so you can take notes.

Can I be reimbursed if a lesson is cancelled?

You can reschedule your lesson in advance by talking to your coach at no extra fee. However, if you didn't show up for your lesson and didn't let them know about it in advance, you'll need to make a new reservation.

I want to become a coach. How do I apply?

The process is the same as for anyone who wants to post priced offers:

  1. Fill in any missing personal data on your Profile page (email address, nickname, first name, last name and country). Add a profile picture for better visibility and make sure the Email Notifications box is checked.
  2. If you didn't register with Discord, connect your Discord account so that we can create a private lobby for you and your clients.
  3. Verify your account to unlock the ability to post priced offers.

That's it! You can now start posting coaching offers :)

Why do you need my personal information?

In short, we want to check you're a real person and not a scam artist or terrorist. We are committed to ensuring the highest quality of services provided by and to GewdGame users. We will store all personal data you send us securely and under encryption. Read more

Why do I need to connect my Discord account?

We require a Discord connection because we use it to create a private Discord channel for users with an offer reservation. If you book an offer or another user books a timeslot on an offer you have published, we connect you through Discord and provide a communications channel there. You are, of course, free to move your conversation elsewhere after that.

How can I post my coaching offer?

Create a coaching offer by going to "Post Offer" tab in the top menu bar. You'll be taken to the offer submission wizard, where you'll set the following details of your offer:

  • game
  • offer type (choose Team Coaching or Solo Coaching)
  • game role(s) (you can pick one or several)
  • offer description
  • price (min. €6 per hour incl. fee)

You can post as many offers as necessary.

How will I get paid?

In order to publish priced offers, first make sure you have verified your account. When publishing priced offers, you'll set your own prices (prices are set on an hourly basis). You may withdraw your earnings at any time by submitting a Withdrawal Request.

How much will I earn?

You can set your own pricing for all your priced offers. When creating an offer, enter the net hourly price you'd like to set for your service. A final price including GewdGame's fee will be displayed - this is the only price visible to other users. We will credit your account with the net price (listed price minus fee) once your offer has been completed.

How do I edit my offer?

Currently, you can only update the description for published offers. If you want to change your offer's time slot or offer type, you'll need to delete the current offer and create a new one. Don't worry - any existing reservations on the old offer will remain.

How do I view my past and upcoming lessons?

You can see your upcoming reservations (lessons) in your Home Page dashboard and in your Profile.

How does "My Schedule" work?

You can set up a recurring schedule by going to My Schedule (found in the left sidebar of your Profile page) and setting a timeslot for each day you're available for coaching, scrims or other activities. Users with a set schedule can publish recurring offers without fixed timeslots.

How will I know if a lesson has been booked?

The moment a reservation is made on your offer, we'll send an email to your registered email address and create a private channel on our Discord server to help you get in touch with the other player.

Can I postpone a booked lesson?

While we urge you to stick to your schedule, sometimes unforeseen circumstances prevent you from holding a lesson. If this happens, contact the paying user immediately. Please keep in mind that postponing your booked lessons can lead to a lower rating score.

Can I cancel a coaching lesson?

All reservations on priced offers are final, so only free offer reservations can be cancelled. To cancel a free offer, go to the offer page and click on the "Cancel offer" button. You can find a list of all your active offers in your Profile. If you want to remove a priced offer you have published, any active reservations will still need to be fulfilled.

The player who booked my offer never showed up. What should I do?

To be on the safe side, please report the no-show to support@gewdgame.com and provide any proof you can (screenshots or other). If everything checks out, we'll treat the situation as if you'd fulfilled your end of the deal.